26 June 2023


SME customers who require financial assistance can visit any CIMB branch or contact CIMB’s Contact Centre to explore financial repayment options 


Kuala Lumpur: CIMB Group Holdings Berhad (“CIMB” or the “Group”) reinforces its commitment towards supporting the recovery of small and medium enterprises (“SMEs”) by extending a flexible and convenient payment assistance to promote their long-term financial resilience.


CIMB Bank Berhad (“CIMB Bank”) and CIMB Islamic Bank Berhad (“CIMB Islamic”) continue to provide comprehensive financing solutions with flexible and staggered repayment structures of 25% and 50% of the existing monthly instalments, for up to 12 months through seamless application and approval process with minimal documentation required. In addition, the Bank is also able to provide SMEs with a customised restructuring and rescheduling (“R&R”) payment structure to meet their repayment obligations/commitments.


Ahmad Shazli Kamarulzaman, Deputy CEO, Group Commercial Banking, CIMB Group, said, “We are cognisant of the importance of SMEs as the essential contributors of our economy and the challenges faced by them. As a purpose-driven financial institution, we are committed to continue facilitating and supporting our customers’ financial health and resiliency in transitioning towards economic recovery. As such, we would like to reassure our customers that the financial assistance is available to help them navigate through this period and support the sustainability and viability of their businesses.”


As of May 2023, CIMB has provided financial payment relief assistance amounting to more than RM1.0 billion in loan value to SME borrowers.


To enquire further on the financial assistance, SMEs can contact CIMB’s Business Call Centre at 1300 888 828 (Local) and +603 2297 3000 (Overseas) from Monday to Friday from 7.00am to 7.00pm and Saturday from 8.00am to 5.00pm (excluding public holidays). Alternatively, SME customers can submit their applications online via www.cimb.com.my/frap or sme.paymentassistance@cimb.com.


For more information, please visit www.cimb.com.my/business.