Our Cookies Usage | CIMB Islamic

When you visit a website, information may be stored or retrieved on your browser, mainly through cookies. Cookies are small text files that collect information about your visit or use of a mobile application, such as your IP address, how you arrived at the site, and how you navigate within it.

The information collected may relate to you, your preferences, or your device. It’s mainly used to personalise your browsing experience by making information easier to find and tailoring content or marketing to you. This is done by storing your preferences and analysing usage and pages visited to improve our services, products, and website features. You now have the flexibility to manage and customise your cookie preferences to suit your browsing needs.

Cookies may be categorised by their purpose and duration, which are explained further below. You can manage your preferences at any time through our Cookie Settings.

1. PURPOSE

Strictly necessary cookies — These cookies ensure our website works properly for you and that you can use its core features. They enable secure access, logging in and submitting forms. Because these cookies are essential for the website to function, they cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies will generally be CIMB’s own first-party session cookies, and do not store any personally identifiable information (i.e, contact information and government-issued ID numbers).

Functional cookies — Also known as “preference cookies,” these help us provide a more personalised experience by remembering your preferences. They support enhanced functionality by saving your preferred language, country, bank location or micro-site. They do not store usernames and password as this is not permitted under banking and financial service regulations. If you do not allow these cookies, some or all of these services may not function properly.

Performance cookies — Also referred to as “analytical” cookies, these cookies improve our website’s performance and usability. They collect information about how you use our website, such as which pages your visited, which links you clicked on and whether you have experienced any errors during your visit. They help us understand which pages are the most and least popular. None of this information can be used to identify you. Such information is aggregated and, therefore, anonymised. This may include cookies from third-party (e.g. our vendor or partner) analytics services, for which the cookies are for the exclusive use of CIMB. By not accepting these cookies, we will not know when you have visited our site and will be unable to monitor its performance.

First-Party Targeting Cookies — These cookies personalise content and marketing you see on CIMB’s website based on inferred preferences. The data collected is processed exclusively by us and is not shared with other websites. While these cookies do not store personal data directly, they uniquely identify your browser or device to ensure the offers you see are relevant to you.

Third-Party Targeting Cookies — These cookies help make the advertisements or content you see on other platforms more relevant to your interests. They are placed on your browser by our external partners. The cookies track browsing behaviour across multiple websites to build a profile of interests. Where permitted, such partners may enrich this data with information obtained from their own or other third-party sources. These cookies do not directly store personal data but rely on browser or device identifiers. If you do not allow these cookies, you will experience less targeted advertising on other websites.

We may collaborate with third parties to set all the cookies mentioned above when you interact with our website. These third parties include partners and service providers such as cookie management platforms and analytics providers that help us enhance and personalise your experience and deliver relevant content.

We do not share any personally identifiable data with either of these third parties.

2. DURATION

Session cookies - These cookies are temporary and expire once you close your browser (or once your session ends).

Persistent cookies - These cookies that remain in your storage until you erase them or your browser does, depending on the cookie’s expiration date (duration or expiry of cookies may vary by purpose).

3. CHOICES REGARDING COOKIES

If you wish to delete cookies or instruct your web browser to delete or refuse cookies, you may take the following actions in addition to managing your preferences through our website's cookie settings:

You can manage the Cookies that you allow on your computer through the internet browser that you use and be notified each time before a cookie is stored by your web browser onto your computer or device. Below is the guide for the following browsers:

Internet Browsers	Step-by-Step Guidance for Cookies Removal
Google Chrome	1. On your computer, open Chrome. 2. At the top right, click More > Settings 3. Click Privacy and security > Third-party cookies. 4. Click See all site data and permissions > Delete all data. 5. To confirm, click Delete. Here is the further guide: Desktop : https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop Mobile : https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DAndroid
Safari	1. In the Safari app on your Mac, choose Safari > Settings, then click Privacy. 2. Click Manage Website Data. 3. Select one or more websites, then click Remove or Remove All. 4. Removing the data may reduce tracking, but may also log you out of websites or change website behaviour. Here is the further guide: Desktop : https://support.apple.com/en-sg/guide/safari/sfri11471/mac Mobile : https://support.apple.com/en-my/105082
Microsoft Edge	1. In Edge, select Settings and more in the upper right corner of your browser window. 2. Select Settings > Privacy, search, and services. 3. Select Choose what to clear under Clear browsing data > Clear browsing data now. 4. Under Time range, choose a time range from the list. 5. Select Cookies and other site data, and then select Clear now. Here is the guide: Desktop/Mobile : https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Other Internet Browsers	Samsung Native Browser: https://www.samsung.com/uk/support/mobile-devices/using-the-samsung-internet-app/ Huawei Browser: https://consumer.huawei.com/en/legal/cookie-policy/

While you can manage your preferences directly through our website’s settings, most browsers are also set to accept cookies automatically by default. You may change this default setting by adjusting your browser settings to block or not accept cookies. Please note that disabling cookies at the browser level may override your selections on our website and affect the functionality of certain features.

For apps or mobile devices, you can change your privacy settings within the settings of your mobile device anf the management of each individual application. Please note that the tracking and notifications in a mobile application may differ from the web.

Regarding Targeting Cookies, you can manage your preferences at any time through our on-site Cookie Settings. Please note that if you choose to disable these cookies, you may still see advertisements on other platforms, but they will not be tailored to your interests based on your activity on our site.

To ensure your privacy choices remain current, we will prompt you to renew your cookie consent every 12 months. Additionally, you will see our cookie banner again if you clear your browser’s cache, use a different browser, or visit our site in "incognito" mode, as these actions remove your stored preferences.

4. MORE INFORMATION

This Cookies Notice is updated as of 20-June-2026 and is subject to change from time to time at our sole discretion.

To find out more about how CIMB manages your privacy options when using our website, click to read more about our Privacy Policy.