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Got questions or need assistance? We're here to help.

Report Fraud, Suspicious Emails, Calls or Messages

If you think you've been scammed, received a suspicious communication claiming to be from CIMB, or spotted unusual activity in your account, contact CIMB immediately through the relevant reporting channel for your country. Early reporting helps us secure your account and investigate the matter.

 

Please note that CIMB will never ask for your passwords, PINs, OTPs, SecureTAC codes, or other sensitive banking credentials. Stay vigilant and protect your personal and banking information at all times.

 

Select your country below to view the relevant contact details and reporting channels:

CIMB Branches Worldwide
Corporate Offices

Our corporate offices support business operations and are not open for client services.

Help and Support

How Can We Help You?

Select your country to access frequently asked questions and helpful information available in your region.

CIMB Head Office

CIMB Head Office

17th Floor Menara CIMB, Jalan Stesen Sentral 2, 

Kuala Lumpur Sentral 50470 Kuala Lumpur, Malaysia.

investor
Investor Enquiries

For information about CIMB Group and Shareholders enquiries, please contact Investor Relations.

Enquiries
Career Enquiries

To find out about exciting careers at CIMB please contact Group HR.