Our Strategy
Driving Sustainable Finance in ASEAN Through Long Term Value Creation and Resilience, to Advance Customers and Society
How banks act in the years ahead will influence whether ASEAN’s transition is orderly, inclusive and resilient. For CIMB, this moment calls for leadership that shapes real outcomes for economies, businesses and communities across our region. Our Forward30 sustainability strategy is our response to this responsibility, and how we deliver our purpose of Advancing Customers and Society.
Shifting from alignment to action, Forward30 moves CIMB beyond setting targets and policies to accelerating measurable impact where it matters. Over the next few years, we will build on the progress and lessons from Forward23+, during which we met our headline commitments and gained recognition across global sustainability indices. Forward30 sets out how we will scale impact with intentionality and accountability, focusing on three priorities to support a more sustainable and inclusive ASEAN.
Our Key Pillars
We support business activities that align with low-carbon and inclusive development pathways. We work closely with our clients to reduce emissions, adopt responsible practices and remain competitive in a rapidly evolving landscape.
Through sustainable finance solutions and advisory, we enable value creation and meet growing demand for climate-aligned financial services.
Our Ambition
Mobilise sustainable finance by 2030
RM300 billion
Related Material Matters
-
Learn More
Sustainable & Responsible Finance
Delivering products and services to support people, businesses and activities that create positive impacts on society, from economic, environmental and social perspectives. Managing risks and potential negative impacts arising from the activities that CIMB finances, including impacts on environment, society and the economy in general.
-
Learn More
Customer Experience
Engaging in responsible marketing and fair dealing practices to strengthen customer trust. Going the extra mile for our customers and delivering excellent customer experience that builds long term relationships.
-
Learn More
Digitalisation & Innovation
Ensuring a seamless digital experience for customers. Transforming our operations by deploying tools such as data analytics capabilities and artificial intelligence to be a data-first organisation.
-
Learn More
Cybersecurity & Data Privacy
Safeguarding CIMB’s data and systems, and customers’ data and privacy. Protecting customers from fraud and scams.
We focus on ensuring that our portfolios remain resilient and responsibly positioned. We strengthen our approach to managing environmental and social risks by aligning lending practices with our sustainability commitments and integrating these considerations more deeply into decision-making. By facilitating this transition, we help build a future-ready economy and a more resilient bank.
Our Ambition
Achieve
Net zero operational GHG emissions
(Scope 1 & 2) by 2030
Align
Priority sector portfolios
with science-based reference pathways by 2030
Achieve
Net Zero overall GHG emissions
by 2050
Related Material Matters
-
Learn More
Governance & Ethics
Strengthening our value proposition and ability to deliver returns to investors and shareholders. Allocating resources strategically and reinforcing our ability to plan and achieve resilient value creation. Reinforcing a healthy culture of ethics, integrity and transparency throughout the organisation.
-
Learn More
Risk Management & Business Resilience
Implementing controls that limit CIMB’s risk exposure, meet regulatory expectations and mandate, as well as ensure commercial sustainability. Adapting to emerging trends to maintain business resilience and economic performance.
-
Learn More
Sustainable & Responsible Finance
Delivering products and services to support people, businesses and activities that create positive impacts on society, from economic, environmental and social perspectives. Managing risks and potential negative impacts arising from the activities that CIMB finances, including impacts on environment, society and the economy in general.
-
Learn More
Climate Change
Taking action to achieve Net Zero overall GHG emissions by 2050, managing climate-related risks and opportunities, while contributing to national and global climate goals.
-
Learn More
Nature & Biodiversity
Integrating biodiversity and nature (including waste and water management) considerations into financing and other business decisions.
-
Learn More
Human Rights & Labour Standards
Upholding international human rights laws and standards. Promoting fair labour practices and fair treatment of communities.
We support vulnerable groups and MSMEs through accessible financial solutions that promote economic participation and inclusion. Beyond financial access, our corporate citizenship initiatives address broader societal needs. Internally, we invest in building the right skills and mindset across #teamCIMB to embed sustainability into how we work, make decisions and serve our communities, ensuring that purpose and impact are part of our everyday actions.
Our Ambition
Maintain
Top Quartile
on the S&P Global CSA
Disbursement of
RM 200 million
in CSR investments
('26 - '30)
Contribute
120,000
annual volunteering hours
('25 - '30)
Related Material Matters
-
Learn More
Economic Inclusion & Financial Literacy
Providing access to affordable financial services, and improving financial literacy and health, especially among disadvantaged communities.
-
Learn More
Corporate Citizenship
Supporting regional and national policies to reduce poverty, building sustainable communities. We contribute to improving Environmental, Economic and Social well-being and needs of stakeholders where we operate.
-
Learn More
Talent Attraction, Growth & Retention
Attracting and nurturing the right talent to future-proof the organisation and its business. Implementing effective mechanisms to retain talent for business continuity, productivity, performance and competitiveness.
-
Learn More
Diversity & Inclusion
Providing and promoting equal, fair and inclusive opportunities, regardless of gender, age, background, beliefs, ethnicity, skill and abilities.
Reports & Publications
-
CIMB's Sustainability Report 2025
Advancing Customers & Society
-
Sustainability Report 2025 Performance Data Supplement
Moving Forward with You
-
Our Nature and Biodiversity Report
Advancing our Nature Journey
-
United Nations Principles of Responsible Banking (UN PRB) Index
Upholding Global Standards
-
2024 Financed Emissions Supplementary Report
Committing to Net Zero by 2050